Privacy Policy
Last Updated: June 8, 2025
Data Controller
Owner: Gialoma Life Solutions - VAT: 53045944D
Registered Office: Saco, 19 45220 Yeles Toledo
Phone: 605865631
Email: gialoma@gialoma.com
Website: www.gialoma.com
For what purpose do we process your personal data?
At Gialoma Life Solutions, we collect and process your personal information generally to manage the relationship we maintain with you, identifying the following main purposes:
Main Services
- Management and contracting of products and services offered by our company
- Channeling information requests, suggestions, and complaints
- Providing service and billing
- Providing after-sales service
Communications
- Keeping you informed about events, offers, products, and services (with consent)
- Retaining our customers/users
- Managing relationships with potential customers
Human Resources
- Management of employment relationships, in the case of our employees
- Management of personnel selection
- Management of candidates for employment in the company
Suppliers
- Management of the commercial relationship maintained with our suppliers
- Order management and billing
How do we collect your information?
We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data and the retention period of your information, as well as how you can exercise your data protection rights.
General information we process
Generally, the personal information we process is limited to:
- Identification data (name and surname, date of birth, address, ID, telephone and email)
- Contracted services and payment and billing data
- In cases of personnel management and selection: academic and professional data
Social Networks
Gialoma Life Solutions uses social networks and this is another way to reach you. The information collected through messages and communications you publish may contain personal information available online and accessible to the public.
These social networks have their own privacy policies explaining how they use and share your information, so Gialoma Life Solutions recommends consulting them before using them to confirm you agree with how your information is collected, processed, and shared.
User Responsibility
By providing us with your data through electronic channels, the user guarantees that they are over 14 years old and that the data provided to Gialoma Life Solutions is true, accurate, complete, and up to date.
For these purposes, the user confirms they are responsible for the veracity of the data communicated and will keep said information conveniently updated so that it responds to their real situation, being responsible for false and inaccurate data provided, as well as for direct or indirect damages that may arise.
How long do we keep your information?
At Gialoma Life Solutions, we only keep your information for the period necessary to fulfill the purpose for which it was collected, comply with legal obligations imposed on us, and attend to possible responsibilities that may arise from fulfilling the purpose for which the data was collected.
Job Candidates
If you want to join our staff and apply for one of our jobs, the data provided will become part of our employment exchange and will be kept while the selection process lasts and for a maximum of 2 years or until you exercise your right of deletion.
Potential Customers
If we have collected your data to address you as a potential user of our services or respond to an information request made by you, said data will be kept for a maximum of 3 years from its collection, being eliminated after said period if a contractual relationship has not been formalized or at the moment you request it.
General Conservation
In any case, and generally, we will keep your personal information while a contractual relationship linking us exists or you do not exercise your right of suppression and/or limitation of processing, in which case, the information will be blocked without giving it use beyond its conservation, while it may be necessary for the exercise or defense of claims or some type of liability could arise that had to be addressed.
To whom do we communicate your data?
Generally, at Gialoma Life Solutions we do not share your personal information, except those transfers we must make based on imposed legal obligations.
Mandatory Assignments
- Tax Administration (to comply with tax obligations)
- Public Administrations, Judges and Courts (to attend possible responsibilities)
Data Processors
To provide you with the requested service, third-party companies acting as our suppliers may access your information to carry out the service we have contracted them for. These processors access your data following our instructions and without being able to use them for a different purpose and maintaining stricter confidentiality.
International Data Transfers
There are no international transfers of your data to countries outside the European Economic Area (EEA), except those that may be made through services like Google Analytics, which have adequate guarantees established by the European Commission.
What are your rights and how can you exercise them?
Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing, as well as not to be subject to decisions based solely on automated processing of your data, when appropriate.
Characteristics of the exercise
- Its exercise is free, except for manifestly unfounded or excessive requests
- You can exercise rights directly or through a legal or voluntary representative
- We must respond within one month, extendable by two more months depending on complexity
- It must be provided by accessible means and preferably electronic
Your specific rights
- Access: Know what data we process about you
- Rectification: Correct inaccurate data
- Deletion: Request elimination
- Opposition: Oppose processing
- Limitation: Restrict processing
- Portability: Receive data in structured format
How to exercise your rights?
To exercise your rights Gialoma Life Solutions makes the following means available to you:
- By written and signed request addressed to Gialoma Life Solutions, Saco, 19 45220 Yeles Toledo Ref. Exercise of LOPD Rights.
- Sending scanned and signed form to the email address gialoma@gialoma.com indicating in the subject Exercise of LOPD Rights.
In both cases, you must prove your identity by identifying yourself sufficiently by electronic means or, failing that, by duly signed request.
How do we protect your information?
At Gialoma Life Solutions we commit to protecting your personal information.
We use measures, controls, and procedures of a physical, organizational, and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.
Furthermore, all personnel with access to personal data have been trained and are aware of their obligations regarding the processing of your personal data.
However, absolute security cannot be guaranteed and no security system exists that is impenetrable, so, in the event any information processed and under our control were compromised as a consequence of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who could have been affected.
Claims
Especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority addressing for these purposes the Spanish Data Protection Agency:
Cookies
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Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any major changes and, when required by law, we will seek your consent.
Contact
If you have any questions about this privacy policy or our data practices, contact us at:
- Email: gialoma@gialoma.com
- Phone: 605865631
- Address: Saco, 19 45220 Yeles Toledo
In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights.